Privacy Notice
AbOliGo respects your right to privacy. This Privacy Notice explains who we are, how we collect, share, and use personal information about you, and how you can exercise your privacy rights.
If you have any questions or concerns about our use of your personal information, please contact us using the contact details provided at the bottom of this Privacy Notice.
What does AbOliGo do?
We manufacture meticulously crafted antibody-oligo conjugates, bringing genomics-inspired multiplexing to proteomics. Our mission is to empower scientists to explore the proteome more efficiently, accelerating discovery through reproducible, amplified experimental results.
What personal information does AbOliGo collect and why?
Personal data, or personal information, means any information about an individual that can directly or indirectly identify that individual. It does not include data from which all identifying information has been removed (anonymous data).
AbOliGo does not knowingly collect, and has not in the past 12 months knowingly collected, any of the following types of personal information from its customers or prospective customers:
Personal data.
Special categories of personal data (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).
Information about criminal convictions and offenses
In general, we will use your personal information only for the purposes described in this Privacy Notice or for purposes that we explain to you at the time we collect your personal information. We may also process your personal information for additional purposes that are compatible with that original purpose if, and where, this is permitted by applicable data protection laws.
Information that you give to us
You may provide us with your personal information in several ways: by creating an account with us, by contacting our customer service teams, by entering a competition, by providing feedback, when accessing information on our website or by visiting one of our facilities (including through CCTV footage and other information obtained through electronic means, such as swipe card records). You may provide this information in writing via email, social media or by post; manually on forms at events, meetings or conferences; using our website; orally, either face to face, or over the telephone; or by visiting one of our facilities.
We will use this information to:
Perform any contract with you (for example, to take payment and deliver the products you have ordered).
Undertake denied party screening and other necessary compliance checks.
Assist you with any inquiries that you make.
Provide you with information about goods and services we offer that are similar to those that you have purchased, inquired about, or shown an interest in.
Provide you with information about goods and services we believe would be of interest to you.
Conduct market research, statistical analysis, and track our performance to help us improve our service offerings.
Notify you about changes to any of our products or services.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Information that we collect automatically
When you visit our website, we use cookies, which are small text files on your computer that allows our website to recognize you as a user. For example, the information provided by a cookie may include:
Information about any device you have used to access our website or our emails, for example: your device’s make and model, the browser you used, your internet protocol (IP) and/or address internet service provider (ISP) and your broad geographic location.
How you use our website; for example: how your device has interacted with our website, including the pages accessed and links clicked, the website you visited before or after our website, the products you viewed or searched for and the length of your visits to certain pages
Collecting this information helps us ensure that the website is presented in the most effective manner for you. It also enables us to better understand the visitors who come to our website, where they come from, what information on our website is of interest to them and to send them appropriate marketing messages and advertising related to their interest. For further information about the types of cookies we use, why, and how you can control cookies, please see our Cookie Notice.
We also collect data concerning whether any email communication you have received from us has been opened and if you have clicked on any links within the email. This helps us ensure our communications are useful for you.
Information that we obtain from third party sources
From time to time, we may receive personal information about you from third parties (for example from conferences, tradeshows or life science networking organisations), but only where we have checked that those third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
We may also collect information about you from publicly available sources, including from scientific publications, university websites and publicly available information on social media.
The types of personal information we may collect in this way include your name, your job title, the institution or company you represent, your professional email address, telephone number and your research interests. We may also collect your language preference.
We will combine this information with the information you give to us and any information we automatically collect about you to maintain and improve the accuracy of the records we hold about you. We will also use the combined information about you to form a view on what products/services we think you, or others similar to you, may want or need to help target our marketing closer to your interests.
Marketing
You will receive marketing communications from us if you have requested information or purchased products from us, provided us with your details on our website, when you contacted our customer service teams (either by phone, by email or on live chat), entered a competition, registered for a promotion, or accessed information from our website and, in each case, provided you have not opted out of receiving marketing communications.
We only want to provide you with marketing communications if you want to hear from us. If you don’t want to receive such communications, you can:
Click on the “unsubscribe” link at the bottom of every marketing e-mail we send you.
Select the type of marketing communications you would like to receive (or none at all) by logging into your account here. If you have not already registered for an account, you will first need to register.
Contact us using the contact details provided under the 'How to contact us' heading below.
Once you do this, we will update your profile to ensure that you don’t receive any further unwanted marketing messages. Please note that stopping marketing messages will not stop any service communications (such as order updates) or requests for feedback on products you purchase.
Legal basis for processing personal information
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally only process personal information from you:
For performance of our contract with you (for example: to process and deliver your order).
Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (for example, to: keep our records updated; study how customers buy and use our products/services, grow our business and inform our marketing strategy; send business to business marketing emails; provide administration, IT services and network security; prevent fraud).
To comply with a legal or regulatory obligation (for example, to undertake denied party screening and other compliance checks).
Where we have your consent.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the 'How to contact us' heading below.
Who does AbOliGo share my personal information with?
We have not, and will not, sell your personal data to any third party.
We will share, and have in the past 12 months shared, your data with certain recipients as an essential part of being able to provide you with products and services, and to enable us to run our business effectively. Such recipients include:
Trusted third party services providers and partners, for example those who help us get our products to you (for example, a courier company that delivers the products you have ordered or a distributor who operates in a country that we do not sell to directly). We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not give permission for our third party service providers to use your personal data for their own purposes unless you give your consent, and only permit them to process your personal data for specified purposes and in accordance with our instructions
Any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person
A potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice
To any other person where you have given your consent to the disclosure.
How does AbOliGo keep my personal information secure?
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. We also have internal data security policies to protect your personal data, and we regularly review how we can maintain our high standards of privacy.
We have put in place procedures to deal with any suspected breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data (ie a personal data breach) and will notify you and any applicable regulator of a breach where we are legally required to do so.
Third party links on AbOliGo's website
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
International data transfers
Your personal information may be transferred to our suppliers or service providers that are based outside your home country (for example, personal data collected in the UK or EEA may be transferred out of the UK or EEA, or personal data collected in China, may be transferred outside of China) for the purposes described in this Privacy Notice.
If your personal data is transferred, it will continue to be subject to one or more appropriate safeguards, for example:
The use of the European Commission approved model data protection clauses, which require companies to protect personal information they process from the EEA in accordance with all European Union data protection law.
Transferred to countries that have been deemed to provide an adequate level of protection for personal data by the UK or the European Commission
Data retention
AbOliGo will not hold your personal information for any longer than is necessary. We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your data protection rights
In certain circumstances, subject to certain restrictions and applicable law, you may have the following data protection rights:
To be informed about how we process your personal information - AbOliGo does this by way of this Privacy Notice
If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the How to contact us heading below. If you have an account with us, you can also always amend your details yourself by logging onto your account here.
To object to any processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the 'How to contact us' heading below.
To opt-out of any or all marketing communications we send you at any time. See our section on 'Marketing', above.
If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not stop processing of your personal information if it is necessary for performing a contract with you, or if such processing is in AbOliGO’s legitimate interests.
To complain to a data protection authority about our collection and use of your personal information. We would, however, appreciate the opportunity to address any issues or concerns, so please do contact us in the first instance. The contact details for data protection authorities in the UK, the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. You will not have to pay a fee to exercise your data protection rights (including accessing your personal information). However, we may charge a reasonable fee or we may refuse to comply with your request if it is clearly unfounded, repetitive or excessive.
Please note we may need to request specific information from you to help us confirm your identity and ensure your right to exercise your data protection rights. This is a security measure to ensure that your personal data is not disclosed to any person who does not have a right to receive it.
Changes to this Privacy Notice
We keep this Privacy Notice under regular review and may update it from time to time. If we make any changes, we will take appropriate measures to inform you or to obtain your consent, if and where this is required by applicable data protection laws.
This Privacy Notice was last updated on 15th January 2025.
How to contact us
If you have any questions or concerns about our use of your personal information, or want to exercise any of your rights, please contact our Data Protection Officer (for both the UK and the EEA and the primary point of contact for privacy matters anywhere in the world), by e-mail on support@aboligo.com
The data controller of your personal information is AbOliGo Limited, which is registered with the Information Commissioner’s Office with registration number ZB784023.
Cookie Policy
This website uses cookies, which allow our website to function properly.
By using this website, you consent to the use of cookies in accordance with this Cookie Notice.
If you want to disable these cookies, you can do this in your browser settings, but you might not be able to use some of our online services. You can find out more about how AbOliGO uses cookies, and how to control them below.
For more comprehensive information, including instructions on how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Why do we use cookies?
We use the information collected in cookies to offer the best experience and to serve you the most relevant information. Our website also employs cookies and similar technologies placed by our carefully selected third-party partners.
Different types of cookies we use
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Cookies settings
If you don’t agree with the use of such cookies as outlined in this notice, you can set up your browser to limit or exclude their use.
If you would prefer us not to set cookies on our website, you can disable them by changing your browser settings.
Changing these settings differs from browser to browser, but the following provides an overview of how to do this on the most popular and commonly used browsers:
Microsoft Internet Explorer
- Click on the "Tools" menu
- Select "Internet Options"
- Click on the "Privacy" tab
- Select the desired setting
Google Chrome
- Click on the Customization menu at the top right of the page
- Select "Settings"
- Select "Show Advanced Settings" and then "Content Settings"
- Select the desired settings under the "Cookies" heading.
Mozilla Firefox
- Click on the "Tools" menu
- Click on "Options"
- Select "Privacy"
- Choose the desired options under the "Cookie" menu.
Safari
- Choose Preferences > Privacy
- Click on “Remove all Website Data”
For all other browsers, please follow the instructions provided by that specific browser. This is normally found within the "Help", "Tools" or "Edit" functions of the browser. Consult the browser provider in the event you are unable to change these settings.
You should be aware that if you disable cookies on this website, it could adversely affect your browsing experience.
Changes to our use of cookies
Any changes to our use of cookies for this website will be updated on this page.
Internet Advertising Bureau
A guide to behavioral advertising and online privacy has been produced by the internet advertising industry which can be found here
Contact Information
If you have any queries in relation to this notice, please contact us at support@aboligo.com
Website Terms of Use
Last edited 15th January 2025
1. GENERAL
This website is owned and operated by AbOliGo Ltd (company number 15752547), whose is at Moneta Research Building, Babraham, Research Campus Cambridge, CB22 3AT, UK. It provides information to our customers on the products and services that We offer, as well as the ability to purchase our Products online.
For the purposes of these Terms of Use: “AbOliGO”®, “We”, “Our” and “Us” refers to AbOliGo Ltd and its affiliates; “You” and “Yours” refers to any person(s) accessing this website (including any person(s) who access(es) this website on behalf of someone else); “Our Websites” means www.aboligo.com; and “Content” includes any data, information or materials made available on our website.
2. USE OF OUR WEBSITE
Please review these Terms of Use before using Our Website or Content. Each use by You of Our Website or Content, either directly or through a third party, indicates that You agree to be legally bound by these Terms of Use and to use Our Website or Content in accordance with them. In particular, You agree not to do any of the acts prohibited under the 'Prohibition on Use of Our Website' and 'Permitted Use of Content' sections, and to indemnify Us against Your breach of these Terms of Use as set out in the 'Indemnification' section.
If You do not agree to these Terms of Use, You may not, and agree not to, access or use our Website or Content.
We may change these Terms of Use at any time, and any such change will take effect as soon as the amended Terms of Use are posted on this website. Your use our Website or Content following any such change indicates Your acceptance of those revised terms (as set out above).
We cannot guarantee that Our Website or Content will always be available or that Your access to them will be uninterrupted. We may remove, suspend or change all or any part of Our Website or Content at any time without notice.
3. SCOPE OF THESE TERMS OF USE
These Terms of Use only apply to Your use of Our Website or Content and incorporate the following additional terms:
- Our Privacy Policy, which sets out how We process any personal data You supply to us, including when You use of Our Website; and
- Our Cookie Policy, which provides information about the use of cookies on Our Website.
- Our Terms and Conditions of sale will apply to any purchase You make of Our products on Our Website. If We enter into any other agreement with You in relation to Our products or services, those terms will also apply (as applicable).
If any provision of these Terms of Use is found to be or becomes invalid or unenforceable, then that provision shall apply with the minimum modifications necessary to make it valid, binding and enforceable (or, where that is not possible, that provision will be removed from these Terms of Use), in each case, without affecting the validity or enforceability of any other provision.
4. PROHIBITIONS ON USE OF OUR WEBSITE
Unless We agree otherwise, You must not (and must not engage a third party to):
- conduct any automated activities or manual process on Our Website (including, without limitation, the use of any automated system, software, algorithm, device, method, mechanism or tool (e.g. screen scrapers, bots, spiders or web crawlers)) to access, monitor, extract, collect, store, reorganize or summarize any Content (including, without limitation, Our product catalogue and prices), except: (i) for the sole purpose of search engine indexing; or (ii) where, and only to the extent, You have Our prior written agreement to do so;
- use Our Website or Content (including, without limitation, Our unique product identifiers) for any commercial purpose;
- reproduce, duplicate, copy or re-sell any part of Our Website in breach of these Terms of Use;
- decompile, disassemble or reverse engineer Our Website (or any part of any of them);
- access without authority, interfere or attempt to interfere with, damage or disrupt:
- any part of Our Website;
- any equipment or network on which Our Website is stored; or
- any software used in connection with the provision of Our Website;
- ·use Our Website in any way that breaches any applicable local, national or international law or regulation, or that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
- use Our Website to send, knowingly receive, upload, download, use or re-use any material which does not comply with the Content Standards set out in these Terms of Use;
- use Our Website to disclose the confidential information of any person or entity, including, without limitation, Our confidential information;
- use Our Website to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (e.g. spam);
- use Our Website to knowingly transmit any data or send or upload any material that contains viruses, trojans, logic bombs, worms, time-bombs, keystroke loggers, spyware, adware or any other malicious or harmful programs or computer code designed to adversely affect the operation of any computer software, hardware or infrastructure; or
- attempt to interfere with the operation or functionality of, or gain unauthorised access to, Our Website, their underlying infrastructure or any connected hardware, including by knowingly introducing any virus, trojan, logic bomb or other harmful or malicious material. You also agree not to attack Our Website via a denial-of-service attack or a distributed denial-of service attack, or do anything else that is intended to impose an unreasonably large load on Our Website or their underlying infrastructure. By breaching this provision, You may commit a criminal offence under the Computer Misuse Act 1990. Where relevant, we will report any such breach to the relevant law enforcement and regulatory authorities and will co-operate with them, including by disclosing Your identity to them.
As set out in the Our 'Remedies for Breach' section, We reserve the right to take such action as We consider appropriate, including issuing legal proceedings without further notice, in relation to any breach of these restrictions or any other unauthorized of Our Website or Content.
5. ACCOUNTS, PASSWORDS AND SECURITY
Certain features or services offered on or through Our Website may require You to open an account (and set a password and other access information for that account). You are entirely responsible for maintaining the confidentiality of the information You hold for Your account (including Your password and other access information), and for any and all activities that occur under Your account as a result of Your failure to keep that information secure and confidential. You agree to notify Us immediately of any unauthorized use of Your account or access information, or any other breach of security. You may be held liable for losses incurred by Us or any other user of, or visitor to, Our Website due to any third party’s use of Your account as a result of Your failure to keep Your account information secure and confidential.
You may not use anyone else’s account or access information at any time without the express permission and consent of the relevant account holder.
We will not be liable for any loss or damage arising from Your failure to comply with these obligations.
6. PERMITTED USE OF CONTENT
You may print off a copy, and may download extracts, of any page(s) from Our Website for Your personal use only, provided that You retain on them any references to AbOliGO or any notices regarding Our copyright or other proprietary rights. You may draw the attention of others within Your organisation to any Content, in each case, provided that any subsequent use of that Content complies with these Terms of Use.
You must not modify the paper or digital copies of any Content You have printed off or downloaded in any way, and You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text (unless You have Our written agreement to do so).
Our status (and that of any identified contributors) as the authors of any Content must always be acknowledged.
Other than as expressly permitted under these Terms of Use, You must not use any Content for commercial purposes without obtaining Our prior written authorisation to do so.
You may refer to AbOliGo, Our products and Our unique product identifiers in academic publications. If You would like to use an image or any other Content for academic purposes, please contact us.
Notwithstanding the above, You may use any Content that is related to products and services that You have purchased from, or that have been provided by, Us or Our authorized distributors for the sole purpose of using those products or services in accordance with Our Terms and Conditions of Sale (or any other relevant written agreement (as applicable)).
7. LIMITATION OF LIABILITY
Any Content on Our Website is provided ‘as is’ for general information only.
Although We make reasonable efforts to update the information on Our Website, We make no representations or warranties, whether express or implied, that any Content is accurate, complete or up to date. If you spot any incorrect or out of date Content on Our Website, please support@aboligo.com.
We will not be liable for any losses or damages of any kind (including, without limitation, direct, indirect, special, punitive, exemplary, incidental or consequential damages) arising out of access to, or use of, Our Website or Content (or website or content that are linked to on Our Website), in each case, whether in contract, tort (including negligence) or otherwise.
Nothing in these Terms of Use shall exclude or limit Our liability for death or personal injury caused by negligence or for any fraud or fraudulent misrepresentation.
See our Terms and Conditions of Sale for our Return and Replacement Policy in the event a product does not perform in accordance with its datasheet.
8. INDEMNIFICATION
You agree to indemnify Us on demand from any liability, loss, damage or expense (including reasonable legal fees) that We incur in connection with Your breach of these Terms of Use (including, without limitation, any breach by person(s) acting on Your behalf).
For clarity, this means You will be responsible for any loss or damage We suffer because of Your breach.
9. LINKS TO OTHER WEBSITES
Our Website may contain links to other websites and resources provided by third parties. These links are provided for Your information only and are not Our endorsement or approval of those linked websites or any data or information You may obtain from them.
We have no control over, and are not responsible for, the contents of those sites or resources. If You choose to access and use any such link, You do so entirely at Your own risk.
10. LINKING TO OUR WEBSITE
You may provide a hyperlink to Our Website, provided:
You do so in a way that is fair and legal and does not damage Our reputation or seek to take advantage of it;
- the hyperlink does not suggest any form of association, approval or endorsement between Us and You where none exists;
- the content of the website in which the hyperlink is inserted complies with the Content Standards; and
- no part of Our Website is framed on any other site unless You have Our written agreement to do so.
If You wish to link to Our Website other than as set out above, please contact us. We reserve the right to withdraw Our consent to any linking at any time without notice.
11. INTELLECTUAL PROPERTY
Our Website, including their layout, design (e.g. color scheme) and graphics, and any Content (including any data, information or material provided on this site by Us, or by third parties (e.g. by way of submission of an product review), may be subject to copyright, patents, trademarks, know-how, design rights, database rights and/or other unregistered or registered intellectual property rights that are owned by Us or Our licensors.
You may only use Our Website and any Content as permitted by these Terms of Use (or as We otherwise agree). Any use and/or activity not in accordance with these Terms of Use (or as We have otherwise agreed) is strictly prohibited, will constitute a breach of these Terms of Use and may infringe Our or Our licensors’ intellectual property rights.
12. CONTRIBUTIONS BY THIRD PARTY USERS
Some Content may be uploaded by independent third-party users of Our Website (each a “Contribution”). Unless clearly stated otherwise, We do not verify or approve Contributions. Any views expressed by a third party on Our Website, including contributors, are the views of that third party and do not represent Our views or values.
Content Standards
Each Contribution must comply with the following standards:
- be accurate (where it states any facts);
- be genuinely held (where it states any opinion); and
- comply with any applicable local, national or international law or regulation.
A Contribution must not:
- be defamatory;
- be obscene, offensive, hateful or inflammatory;
- promote sexually explicit material or violence;
- promote any type of discrimination, including based on race, sex, religion, nationality, disability, sexual orientation or age;
- infringe any third party’s rights;
- be likely to deceive;
- breach any legal duty owed to a third party, including, without limitation, any contractual duty or duty of confidence;
- promote or assist any illegal or unlawful activity, including, without limitation, copyright infringement or computer misuse;
- contain a statement which You know or believe, or have reasonable grounds to believe, would be understood as a direct or indirect inducement to commit, prepare or instigate acts of terrorism; and
- contain any advertising or promote any services or products offered by third parties, including via a link to a third party’s website.
We reserve the right to remove without notice any Contribution that We determine, at our discretion, fails to meet the standards set out in this section. Furthermore, You warrant to us that any Contribution You make will comply with these standards.
We may disclose Your identity to any third party that claims that a Contribution posted or uploaded by You to Our Website constitutes an infringement or violation of their rights.
If You would like to complain about any Contribution, please contact us.
Rights in Contributions
You will retain ownership of Your rights in any Contribution that You submit. By submitting a Contribution to Our Website, You grant Us a sole licence to use, store, copy, distribute and make the Contribution available to third parties.
13. OUR REMEDIES FOR BREACH OF THESE TERMS OF USE
If We consider that a breach of these Terms of Use has occurred or is likely to occur, We may take any such action as We deem appropriate, including (without prejudice to any of Our other rights):
- immediately withdrawing (temporarily or permanently) Your right to use and/or denying You further access to Our Website and/or Content, including, without limitation, by suspending Your account;
- immediately removing (temporarily or permanently) any Contribution provided by You;
- bringing legal proceedings against You; or
- disclosing information relating to that breach to law enforcement and/or regulatory authorities, in each case, as We reasonably feel is necessary or as required by law.
14. APPLICABLE LAW AND JURISDICTION
Your use of our Website or any Content and these Terms of Use, including any dispute arising out of any of them, their subject matter or their formation (including any non-contractual disputes or claims) shall be governed by and interpreted in accordance with English law. You agree to submit to the exclusive jurisdiction of the English courts.
Where these Terms of Use are translated into any language other than English, the English language version shall prevail in the event of any conflict.
You acknowledge that damages alone are unlikely to be an adequate remedy for any breach of these Terms of Use, and that We shall be entitled to receive an injunction, specific performance or any other equitable relief in connection with any actual or threatened breach.
Terms and Conditions of Sale
Last edited Wed 15th January 2025
AbOliGo Ltd is a company registered in England under company number 15752547, with its registered office at Moneta Research Building, Babraham, Research Campus Cambridge, CB22 3AT, UK. AbOliGo (the company) operates the website: www.aboligo.com (the website).
1. UNDERSTANDING THESE TERMS AND CONDITIONS
1.1 These terms and conditions ("Terms and Conditions") set out the terms on which you may order the services or products made available by the Company ("Products"). The Terms and Conditions will become binding on you when you submit an order for Services or Products and will be incorporated into the contract between you and us in relation to such orders ("Contract").
1.2 When certain words and phrases are used in these Terms and Conditions, they have specific meanings (these are known as defined terms). You can identify these defined terms because they start with capital letters (even if they are not at the start of a sentence). Where a defined term is used, it has the meaning given to it in the section of these Terms and Conditions where it was defined (you can find these meanings by looking at the sentence where the defined term is included in brackets and speech marks).
1.3 In these Terms and Conditions, when we refer to "we", "us" or "our", we mean the Company; and when we refer to "you" or "your" we mean you, the person (or the business on whose behalf such person is acting) making an order for Products.
1.4 Please note that:
1.4.1 we supply all Services or Products for use by you and solely within the scope of the licence granted in Clause 10.6;
1.4.2 use of the Website is governed by the Website Terms of Use;
1.4.3 the Website uses cookies, the use of which are governed by our cookies policy; and
1.4.4 we only use your personal information in accordance with our privacy policy.
1.5 These Terms and Conditions apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
1.6 By submitting an order for Services or Products (an "Order") you represent and warrant that you are: (a) acting for purposes wholly or mainly related to your trade, business, craft or profession; (b) have the authority to bind the business on whose behalf you are acting; and (c) not an individual consumer.
2. ORDERING PRODUCTS
2.1 You must be at least 18 years old to place an Order.
2.2 To submit an Order, you will need to send a purchase order number to sales@aboligo.com.
2.3 Prior to submitting an Order, you should check all of the information that you enter and correct any errors before submitting your Order, as once your Order is submitted we will begin processing it immediately.
2.4 Your Order constitutes an offer to us. When you place an Order, we will send you an email acknowledging receipt of your Order ("Order Acknowledgment"). Please note the Order Acknowledgement does not constitute acceptance of your Order.
2.5 We will confirm our acceptance of your Order on dispatch by sending you an email confirming the information you included in your Order and providing delivery details (the "Confirmation Email"). Unless you have cancelled your Order prior to this point or we have notified you that we cannot accept your Order (in our absolute discretion), these Terms and Conditions and the Order will become legally binding on you and us when we send you the Confirmation Email and each Order shall incorporate the Terms and Conditions and shall be a new and separate Contract between you and us.
3. DELIVERY
3.1 We will provide you with delivery details (including any applicable costs) during the Order process, and will confirm such delivery details in the Confirmation Email.
3.2 If our supply of the Services or Products is delayed then we will contact you as soon as possible to let you know and we will take reasonable steps to minimise the effect of the delay.
3.3 We shall use our reasonable endeavours to deliver or arrange for collection of the Services or Products on the estimated delivery date, but time of delivery is not of the essence
3.4 We may make delivery or arrange for collection of the Services or Products in advance of the delivery date upon giving reasonable notice to you.
3.5 You shall sign all appropriate paperwork required by us before accepting the Services or Products.
3.6 You shall ensure that all Products are safely and lawfully received, stored and used:
3.6.1 pursuant to all instructions provided by us as well as applicable laws and regulations; and
3.6.2 by professionally qualified and competent persons, and we shall bear no liability howsoever arising from your failure to comply with this Clause 3.6.
3.7 Delivery of an Order shall be complete once the Products are unloaded at the address submitted by you when you placed your Order, at which point risk in the Products shall pass to you.
3.8 You will provide, without causing any material delay to us or our agents, safe and proper means of access to and egress from such place and suitable facilities for the unloading of the Products (including where reasonably required by us, the attendance of your representative at such delivery) (“Delivery Conditions”). If the Delivery Conditions are not met or no one is available at your premises to accept delivery of the Products, our courier shall follow its standard delivery procedures. If our courier confirms to us that any Product is unable to be delivered due to the Delivery Conditions not being met, we may, without refund and without any further liability to you, cancel the Contract and shall be entitled to dispose of or redistribute the Products as we see fit.
3.9 We shall not be liable in any way for any direct or indirect loss, damage or expense (including loss of profits and liability to third parties) suffered or incurred by you as a consequence of any delay in delivery.
3.10 You shall inspect all Products delivered immediately on receipt. If you wish to make any claim in respect of any delivered Products you consider are not in compliance with the Contract, you shall notify us in writing within seven days of the date of delivery. If no such claim is received, we shall be released from any liability in respect of any damaged and/or missing Products.
4. RETENTION OF TITLE
4.1 Notwithstanding delivery of the Products or the passing of risk in them as set out in Clause 3, title in the Products shall not pass to you until:
4.1.1 you have paid us for the Products in full; and
4.1.2 no other sums are then outstanding from you to us on any account whether or not such sums have become due for payment.
4.2 Until title in the Products passes to you:
4.2.1 you shall hold them as our fiduciary agent and bailee, and keep them properly stored, protected and insured;
4.2.2 we shall be entitled at any time to require you to deliver the Products to us forthwith, failing which we may enter upon your premises or the third party’s premises where such Products are stored and mark, identify and repossess such Products.
4.3 If we exercise any of our rights under Clause 4.2, your right to dispose of, deal or in any way use Products in which title has not passed to you shall cease forthwith. This Clause 4.3 is without prejudice to any other rights and remedies available to us.
4.4 You shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Products, which remain our property.
5. DISCLAIMERS, INCORRECT ORDERS, REPLACEMENTS AND REFUNDS
5.1 DISCLAIMERS: SUBJECT ALWAYS TO CLAUSE 8.1 BELOW, ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE OR THOSE ARISING OUT OF A COURSE OF DEALING OR USAGE OF TRADE: (I) THAT THE SERVICES OR PRODUCTS WILL CORRESPOND WITH THEIR DESCRIPTION; (II) THAT THE SERVICES OR PRODUCTS WILL BE OF SATISFACTORY QUALITY; AND (III) IN RELATION TO THE SALE OF THE PRODUCTS BY SAMPLE (INCLUDING, WITHOUT LIMITATION, THE TERMS IMPLIED BY SECTIONS 13 TO 15 OF THE SALE OF GOODS ACT 1979 IN THE UK) ARE, TO THE FULLEST EXTENT PERMITTED BY LAW, EXCLUDED FROM THE CONTRACT.
5.2 You are solely responsible for ensuring that the execution of any work related to the Services or Products, including (without limitation) any protocol in relation to which you have used the Products (a “Protocol”) and any quality checks in relation to the Protocol and/or the Products, are performed by professionally qualified and competent persons. We exclude all liability including (without limitation, but subject to Clause 8.1) all losses or claims that may arise as a result of your reliance on such technical advice or guidance given with respect to the Services or Products, their use or application.
5.3 Incorrectly Ordered Services or Products: Subject to Clause 5.5, we may, at our discretion, accept the return of any Product ordered incorrectly, subject to a 20% restocking charge on the applicable Product(s) plus any shipping, handling and packaging costs. We shall not accept returns of Products ordered incorrectly which have special shipping requirements, including (without limitation) those shipped on dry ice and those hazardous for transport, any custom Products (such as custom modified Products, custom formulations, and Products with a custom pack size).
5.4 If we agree to a return of Products in accordance with Clause 5.3, you must store and return the Products in their original packaging and in accordance with the datasheet provided with the Products (and/or any other instructions provided by us).
5.5 Notwithstanding Clause 5.3, we do not permit the return of, or offer refunds for, any incorrectly ordered Services or Products in Asia Pacific distributor regions.
5.6 Product Promise: If, following your attempted use of such Product in accordance with any relevant datasheet instructions, the Product does not conform to the specifications as described on the applicable datasheet, the situation will be resolved through technical assistance and guidance.
6. EFFECT OF DEFAULT BY YOU
6.1 If you do not pay us in full when due, suspend payment, reject a delivery, compound or make any arrangement or assignment for its creditors’ benefit, cease to trade, are the subject of a voluntary or involuntary filing or proceeding for insolvency, or of a petition for the appointment of an administrator, administrative receiver or liquidator over any of your assets, or such an appointment is made, or an order or effective resolution is made or passed for your dissolution, winding up or bankruptcy, or you enter into bankruptcy, liquidation or other form of insolvency, or we perceives you to be in financial difficulties, then all sums outstanding in respect of Services or Products shall become payable immediately. We may in our absolute discretion and without prejudice to our other rights and remedies:
6.1.1 cancel an Order submitted by you without liability upon our part;
6.1.2 suspend all future deliveries of Services or Products to you and/or terminate the Contract without liability upon our part;
6.1.3 require payment of interest on all amounts due at a daily rate equivalent to 4% per annum above the base rate of Lloyds TSB Bank Plc from time to time in force on the balance outstanding until payment is made in full, such interest to accrue after as well as before any judgement; and/or
6.1.4 exercise any of our rights pursuant to this Clause 6.
6.2 Unless we expressly elect otherwise, any Contract between us and you shall remain in existence notwithstanding any exercise by us of our rights under this Clause 6.
7. PAYMENT
7.1 The prices for the Services Products and delivery are provided in a quote and are exclusive of VAT, GST and any other applicable sales tax and import or customs duties (where these are applicable), which shall be your sole responsibility. You shall be the importer of record and solely responsible for compliance with all import and customs and regulations in respect of the Products.
7.2 Your VAT number must be provided for Orders from within the UK or European Union. If you are not VAT registered or do not provide a valid number, we may charge the applicable rate of VAT on the applicable Order. If you are within the UK or the European Union and eligible for zero rated supplies or VAT exempt, you must provide us with a valid certificate confirming the same with your Order, otherwise we may charge the standard rate of VAT in respect of such Order.
7.3 It is always possible that, despite our efforts, some of the Services or Products may be incorrectly priced. We will normally check prices before accepting your Order so that, where a Services or Product's correct price at the time of your Order is less than our stated price at that time, we will charge the lower amount. If the Service orProduct's correct price at the time of your Order is higher than the price stated to you, we will contact you for your instructions before we accept your Order. If we accept and process your Order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the Contract and refund you any sums you have paid.
7.4 We shall issue you an invoice for your Order following the issuance of your Order (an “Invoice”). Invoices shall be paid by you in cleared funds in accordance with the instruction set out on our Invoice no later than 30 days after the invoice date, and you shall pay any bank charges that are incurred in making such payment. If any such bank charges are applied to the sums received by us, you shall pay such additional amount to us as to ensure that we receive the full purchase price for the Products.
7.5 At any time and without notice, past due amounts under any Invoice may be offset by us against overpayments, credits or any other amounts due to you from us.
7.6 We accept credit card, cheque, bank and wire transfer as methods of payment, for further details please email the contact email address set forth in your Invoice.
7.7 If your payment is not authorised, your Order will not be fulfilled.
7.8 Time for payment by you shall be of the essence of the Contract.
7.9 You shall reimburse to us all costs and expenses (including legal costs) incurred in the collection of any overdue amount.
7.10 You shall not be entitled to set off any sum claimed against payments due to us under any Contract.
8. LIABILITY AND INDEMNITY
8.1 Nothing in these Terms and Conditions excludes or limits our liability for:
8.1.1 death or personal injury caused by our negligence;
8.1.2 fraud or fraudulent misrepresentation;
8.1.3 breach of any implied terms relating to title (including, without limitation terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Sale and Supply of Goods and Services Act 1982 in the UK); and
8.1.4 any matter in respect of which it would be unlawful for us to exclude or restrict our liability.
8.2 SUBJECT TO CLAUSE 8.1, AND IN ACCORDANCE WITH CLAUSE 5.6, WE EXCLUDE LIABILITY FOR ANY DEFECTS IN THE PRODUCTS OR ANY LOSS OR DAMAGE RESULTING THEREFROM UNLESS WRITTEN NOTICE OF SUCH DEFECTS IS GIVEN WITHIN THE TIME PERIOD SET FORTH HERE, AFTER THE DEFECTS COULD REASONABLY HAVE BEEN DISCOVERED BY INSPECTION AND/OR TESTING OF THE PRODUCTS BEFORE OR AFTER USE AND IN NO EVENT LATER THAN 12 MONTHS AFTER DELIVERY OF THE PRODUCTS, WHICHEVER COMES FIRST, EVEN IN THE EVENT OF HIDDEN DEFECTS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL HAVE NO LIABILITY CONCERNING A CLAIM UNLESS THE ALLEGEDLY DEFECTIVE PRODUCTS ARE KEPT AVAILABLE FOR US TO INSPECT AND YOU PROVIDE THE REQUESTED EVIDENCE.
8.3 Where a complaint or a claim is made in respect of Services or Products proved or alleged to be defective, we may suspend further deliveries of any such Services or Products until the validity of such complaint or claim has been finally determined, in which event the applicable delivery date(s) shall be postponed accordingly.
8.4 Subject to Clause 8.1, our liability in respect of Products proved by you to be defective is limited, as we may elect, to making good any shortage, replacing the Products or refunding all, or part of, the Contract price against return of the Products.
8.5 IF, DESPITE THE LIMITATIONS AND EXCLUSIONS CONTAINED HEREIN OR MADE ELSEWHERE, WE SHALL BE FOUND LIABLE FOR ANY DAMAGE IN CONTRACT OR TORT, HOWSOEVER CAUSED, OUR TOTAL LIABILITY TO YOU IN RESPECT OF ALL OTHER LOSSES ARISING UNDER OR IN CONNECTION WITH THE CONTRACT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, SHALL IN NO CIRCUMSTANCES EXCEED THE PRICE PAID FOR THE SERVICES OR PRODUCTS IN THE ORDER UNDER WHICH THE LIABILITY HAS ARISEN OR, IF THE LIABILITY ARISES IN RESPECT OF THE CONTRACT AS OPPOSED TO AN ORDER, A SUM EQUAL TO THE PRICE PAID BY YOU FOR THE PRODUCTS.
8.6 SUBJECT TO CLAUSE 8.1, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE TO YOU, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE FOR ANY: (A) LOSS OF PROFITS, SALES, BUSINESS OR REVENUE; (B) LOSS OR CORRUPTION OF DATA, INFORMATION OR SOFTWARE; (C) LOSS OF BUSINESS OPPORTUNITY; (D) LOSS OF ANTICIPATED SAVINGS; (E) LOSS OF GOODWILL; OR (F) ANY INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL LOSS ARISING UNDER OR IN CONNECTION WITH:
8.6.1 any of the Products, or the manufacture or sale or supply, or failure or delay in supply of the Products by us or on our part;
8.6.2 any breach by us of any of the express or implied terms of the Contract;
8.6.3 any use made or resale by you of any of the Products, or of any Protocol or other product or service incorporating or using any of the Products;
8.6.4 any statement made or not made, or advice given or not given, by or on our behalf; and/or
8.6.5 otherwise under the Contract.
8.7 Subject to Clause 8.1, we exclude liability for any injury, claim, loss, or expense that may arise in connection with any loading, unloading, storage, transportation, handling, sale or use of the Products by you, or on your behalf.
8.8 We exclude, to the fullest extent permitted in law, all conditions and warranties, whether express (other than as set out in these Terms and Conditions) or implied, statutory, customary or otherwise which, but for such exclusion, would or might subsist in your favour.
8.9 You acknowledge that the provisions of Clauses 8.2 to 8.8 are reasonable and reflected in the price which would be higher without those provisions, and you will accept such risk accordingly.
8.10 You shall at all times hereafter hold harmless and indemnify us against any claims for losses, damages or expenses brought against or incurred by us, of whatsoever nature and howsoever arising, in relation to your loading, unloading, storage, handling, transportation or use of the Products other than in accordance with these Terms and Conditions and all applicable laws and regulations and/or any instructions and/or datasheets provided by us.
8.11 To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless AbOliGo against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including, without limitation, reasonable attorney's fees and legal costs) of any kind or nature, arising from or relating to, any actual or alleged breach of this Contract by you or anyone using your account. If we assume the defence of such a matter, you will reasonably cooperate with us in such defence.
9. SUSPENSION AND TERMINATION
9.1 If you breach any of these Terms and Conditions, we may immediately do any or all of the following (without limitation):
9.1.1 Issue a warning to you;
9.1.2 Issue legal proceedings against you for reimbursement of all costs resulting from the breach (including, but not limited to, reasonable administrative and legal costs);
9.1.3 Take further legal action against you; and/or
9.1.4 Disclose such information to law enforcement authorities as we reasonably feel is necessary to do so.
9.2 If we end a Contract in the situations set out in Clause 9.1, we will refund any money you have paid in advance for Services or Products we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaching the Contract.
10. INTELLECTUAL PROPERTY RIGHTS
10.1 In this Clause 10, "Intellectual Property Rights" means patents, rights to inventions, copyright and related rights, moral rights, trademarks and service marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off or unfair competition, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
10.2 No warranty or representation is given by us that the Products do not infringe any Intellectual Property Rights of third parties.
10.3 We exclude all liability for any infringement of a third party’s Intellectual Property Rights which may arise as a result of the handling or use of the Products.
10.4 The supply of the Products by us shall not confer any right upon you to use any of our Intellectual Property Rights, including (without limitation) patents and trade marks, and at all times such Intellectual Property Rights shall remain, as between you and us, our absolute property.
10.5 You shall neither alter any packaging provided with the Products nor obliterate or obscure any warnings or advice appearing on such packaging concerning the use, storage or disposal of the Products.
10.6 All Intellectual Property Rights relating to the Services or Products are owned or controlled by us or our licensors. We grant to you a limited, non-exclusive, non-transferable, non-sublicensable, royalty-free license to use the Products for:
10.6.1 your own internal research, development or educational projects; and
10.6.2 not: (a) for any commercial purpose of any kind including, without limitation, for any therapeutic, diagnostic (including, without limitation, any in vitro diagnostic use or as a companion diagnostic), prophylactic or in vivo purpose; (b) the validation, verification or other quality control testing of any of your products and/or those of a third party; (c) the resale or transfer in any form (including as part of a kit) to a third party of any Product (or any product incorporating any Product); (d) any analysis or reverse engineering of the Product; (e) manufacturing; and/or (f) the provision of services to third parties.
10.7 Except as set forth in these Terms and Conditions, AbOliGo grants no other right or license to you to the Services or Products or any of our or our affiliates’ or licensors’ Intellectual Property Rights. If you wish to use a Product for any purpose other than those set out in Clause 10.6, you must obtain an additional license from us and must contact sales@aboligo.com for further details.
11. CHANGES TO THESE TERMS AND CONDITIONS
11.1 We may make changes to these Terms and Conditions from time to time. The Terms and Conditions applicable at the time of your Order will apply to that Order. Please check these Terms and Conditions regularly to ensure that you understand the Terms and Conditions that apply at the time that you access and use the Website and/or order Products.
12. INVALIDITY
12.1 Each of the Clauses of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.
13. WAIVER
13.1 If we fail to insist that you perform any of your obligations under these Terms and Conditions, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
14. FORCE MAJEURE
14.1 We shall not be liable for any failure or delay in performing its obligations under the Contract to the extent that such failure or delay is caused by a Force Majeure Event. A “Force Majeure Event” means any event beyond our reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party's), difficulties in obtaining raw materials, labour, fuel or parts, failure of energy sources or transport network, acts of God, extremes of weather, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics, pandemics, public health emergencies, or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors or other causes beyond the performing party’s reasonable control, whether similar or dissimilar to any of the foregoing.
14.2 If a Force Majeure Event takes place that affects the performance of our obligations under the Contract:
14.2.1 we shall contact you as soon as reasonably possible to notify you; and
14.2.2 our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Force Majeure Event. Where the Force Majeure Event affects our delivery of Products to you, we will arrange a new delivery date with you after the Force Majeure Event is over.
14.3 Any such delay or failure on our part which is due to a Force Majeure Event shall not affect your obligation to pay for Products already delivered.
15. VARIATION
15.1 Except as set out in these Terms and Conditions, any variation to the Contract, including the introduction of any additional terms and conditions, shall only be binding when agreed in writing and signed by us.
16. EXPORT REGULATIONS
16.1 Without prejudice to Clause 8.10, you shall comply with all applicable laws and regulations controlling the export of commodities and technical data and shall be solely responsible for any violation of such laws and regulations by you. In particular (but without limitation), you acknowledge and agree that the transfer of certain commodities and technical data is subject to laws and regulations controlling the export of such commodities and technical data, including, but not limited to, all Export Administration Regulations of the United States Department of Commerce. Such applicable laws and regulations may, among other things, prohibit or require a licence for the export of certain types of technical data to certain specified countries. For the avoidance of doubt, we shall have no liability for your compliance or non-compliance with such applicable laws and regulations in connection with any Order.
17. CONFIDENTIALITY
17.1 You and we each undertake that neither you nor we shall for a period of three years following conclusion of an Order, disclose to any person any confidential information concerning our respective business, affairs, customers, clients or suppliers, except as permitted by Clause 17.2.
17.2 Each of you and us may disclose the other’s confidential information:
17.2.1 to our (and in the case of us, our affiliates’) respective employees, officers, representatives, contractors, subcontractors or advisers who need to know such information for the purposes of carrying out our respective obligations under the Contract. Each of you and us shall ensure that our (and in the case of us, our affiliates’) respective employees, officers, representatives, contractors, subcontractors or advisers to whom each of us discloses the other’s confidential information comply with this Clause 17; and
17.2.22 as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
17.3 Neither you nor us shall use any of the other’s confidential information for any purpose other than to perform its obligations under the Contract.
18. NOTICES
18.1 Subject to Clause 18.4, any notice of other communication given under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service, fax or e-mail.
18.2 A notice or other communication shall be deemed to have been received:
18.2.1 if delivered personally, when left at our registered office address (in our case) or (at our discretion) when left at your registered office or your last notified invoice address;
18.2.2 if sent by pre-paid first class post or other next “Working Day” (being Monday to Friday other than any public holiday) delivery service, at 9.00 am on the second Working Day after posting;
18.2.3 if sent by fax, at the expiration of four hours after the time of despatch, if despatched before 3.00pm on any Working Day and in any other case at 10.00am on the next Working Day following the date of despatch; or
18.2.4 if sent by e-mail, one Working Day after transmission.
18.3 In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail or fax, that such e-mail or fax was sent to the specified e-mail address or fax number (as applicable) of the addressee.
18.4 The service of any proceedings or other documents in any legal action cannot be served by fax or email.
19. ENTIRE AGREEMENT
19.1 The Contract and the documents referred to herein constitute the entire agreement and understanding of the parties relating to the subject matter of such Contract and supersedes any previous agreement or understanding between the Parties in relation to such subject matter.
19.2 Each party acknowledges that in entering into a Contract it has not relied upon any oral or written statements, collateral or other warranties, assurances, representations or undertakings which were made by or on behalf of the other party in relation to the subject-matter of such Contract at any time before its conclusion (together "Pre-Contractual Statements"), other than those which are set out in such Contract.
19.3 Each party hereby waives all rights and remedies which might otherwise be available to it in relation to such Pre-Contractual Statements.
19.4 Nothing in this Clause 19 shall exclude or restrict the liability of either party arising out of its pre-contract fraudulent misrepresentation or fraudulent concealment.
20. RIGHTS OF THIRD PARTIES
20.1 These Terms and Conditions are made between you and us. No other person shall have any rights to enforce any of its terms.
21. GOVERNING LAW AND JURISDICTION
21.1 These Terms and Conditions are governed by English law. This means that your access to and use of the Website, your purchasing of Services or Products, and any dispute or claim arising out of or in connection therewith (including non-contractual disputes or claims) will be governed by English law. The United Nations Convention for the International Sale of Goods shall not apply to this Agreement in whole or in part.
21.2 You and we irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms and Conditions or its subject matter or formation.
22. CONTACTING US
Should you have any reasons for a complaint, we will endeavor to resolve the issue and avoid any re-occurrence in the future. Please contact support@aboligo.com